All repairs undertaken include:
Repair Labour Rate: £72 per hour
Here at Birkbeck Auto Repairs, Sidcup, we offer three main levels of servicing, although we can customise our service to meet and suit your needs.
Basic - from £136.80
Intermediate - from £172.80
Full - from £216
* Please note prices may vary for all services dependant on make and model of vehicle. All prices including VAT.
We always endeavour to provide the best service and products for our customers.
However, on rare occasions, we recognise that there may be times where our customers may not be completely satisfied. To ensure we are able to put things rights as soon as we can, please read our complaints procedure below and we will respond promptly to ensure complete satisfaction.
As soon as possible after the completion of the works, please inspect the work to ensure everything has been carried out to our usual high standards.
In the unlikely event there is anything you are not completely satisfied with, please contact us as soon as you can in order that we can rectify any problems as soon as possible.
Where we cannot resolve any complaints using our own complaints procedure, we use The Motor Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact them via telephone on 0345 241 3008 or their website https://www.themotorombudsman.org/consumers/make-a-complaint .
We are subscribed to the National Conciliation Service (NCS) which is the UK’s certified automotive retail Alternative Dispute Resolution (ADR) provider. As one of our customers, you are able to use the NCS if you feel we have not internally been able to resolve your complaint.